Problem Reporting in Rural Area
Rural illiterate people often find it difficult to reach to the appropriate authority for reporting their sanitaion problems.
In rural area, where most of the people are illiterate, have no access to the internet, smartphones or any kind of advanced technologies. If there is a sanitation problem (such as their tubewell has not yet tested for Arsenic contamination, or the river water they use is polluted), they have no way to report these problems to appropriate authority. They might not have the cell phone number to contact with the health office, and even if they do, most of the time the local authority does not take required actions to solve these problems, as there is no proper monitoring system. As a result most of these problems remain unnoticed and unsolved.
A easy to use problem reporting system specailly designed for rural and illiterate people, and a problem management system for the appropriate authority where the current status of every problem will be recorded to ensure that required actions have been taken to solve these problems.
If a solution would be implemented, rural people will be able to reach to the appropriate authority easily and present their problems before them. It would also be easier to monitor if required actions have been taken by the appropriate authority.